So I ordered something to be delivered on Christmast Eve (12/24/2009). Hadn’t expected it to ship this fast as I chose the vendors free shipping not knowing it would be UPS.
So the tag on the door said they’d try again today between 2PM and 5PM. Ok, I’ll be there.
I check the mail around 2:30PM and there’s a second delivery attempt slip. Huh? I query the tag number and they tried to deliver at 12:15PM. Nice going UPS, give me a range of times and then try to deliver it almost two hours earlier. Of course I also got Mr. Driver on video just tagging the door without ringing the doorbell or knocking. This is the third time I’ve caught them on video btw just doing a tag and run.
I call UPS at 2:30PM and they say someone from the local center will call me within an hour. As of 3:30PM I’d heard nothing so at 4:50PM I call the UPS national number again. While I’m on the phone with them John from UPS in Warwick, RI comes in on the other line.
He gives me the song and dance that the driver got back in about 30 minutes ago. Which of course is why John waited to call me. So we’ll try again tomorrow. This time I signed the slip, told John that I signed the slip and that the driver is to leave the package at the door. This is the third attempt so we’ll see how that goes.
It’s one thing to be a lousy shipper. It’s another to lie to your customers. It is why when I have the option I will NOT request UPS shipping on anything being delivered to me, nor will I ship via UPS. That Brown thing, it’s the color of shit, and that is what UPS is, pure, unadulterated shit.