Public embarrassment works

So I had found Fedex on Facebook and I posted about my packages not being delivered today and it being pushed to Tuesday and how the U.S. non-gov carriers sucked so hard and not in a good way.

Well – Fedex got back to me. Asked me to pm my address so I sent them that plus my tracking number. I bet you either before 11PM tonight or even tomorrow my packages will be here.

What I’ve found is that to get a companies attention you have to hit them online. That gets their attention.

2 thoughts on “Public embarrassment works

  1. Indeed.
    Apparently companies don’t like public gripes. However sometimes they are retaliative rather than hopping to fixing the matter.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.