The Christmas flood here is still reverberating. The heating system is down because water damaged the thermostat wiring. The bedroom rug is still saturated with water.
This comes down to why the flood happened. When temperature drops just let the cold water side drip. In fact building management sent out notices in the past asking we do this.
But the apartment above us had been vacant for months. So nobody could let the water drip. Which in turn when the temperature dropped to single digits a pipe burst.
This is where the incompetence comes in. Building management knows the forecasts and they know which units are vacant. Do a reasonable mind says send maintenance people to the vacant units and let the water drip. But they did not do this and it leads me to the conclusion that building management is incompetent.