Tag: Inept and Idiotic

Another reason I can’t stand UPS

So I’m awaiting some documents I need for a legal matter – to wit a death certificate. It was sent next day. And UPS as we are all familiar with by now, is Shit Wrapped in Chiffon.

Why?

They say this on the track page:
“Wednesday, 02/01/2017, by 3:00 P.M.(by end of day for residential deliveries)”

Now I’ve been round the block with UPS on what the term “end of day” means. I’ve gotten a moving target of answers from calling UPS, some say 7PM, some 8PM, some 9PM. This makes me highly suspicious that there’s no intention of delivering those documents today.

In addition the documents were sent as signature required. Now I have a long standing agreement with UPS that I don’t care if it’s marked signature required, they are to waive all of that. This was my previous conversation with UPS President office where I called them inept and idiotic. Of course now I know which cage I must rattle when dealing with UPS.

So I’m almost guaranteeing that I will NOT receive those documents today. Around 6PM I’ll have one of their irritating InfoNotice’s on my door and the exception will show up on the tracking page. They’ve done it before, they’ll do it again. And I’ve caught them on video doing it.

 

UPS: They just don’t get it

So I emailed the President, CEO and Regional Director at UPS about my story.

Just received a phone call from the CEO’s office – telling me I could use UPS My Choice – so I walked through it on the phone with them and it bombed out.

My parting words were that UPS is the most inept and idiotic company out there. My office mate found that quite, well that I’m vicious. Yes I go for the jugular.

They just don’t get it. She could have made the change for my address right on her computer. But no, push it to the consumer.

Here’s my response – I’ll just use another carrier when I have the choice. Because the horse shit with UPS is really bothering me. I’m now to the point where if I call a vendor or visit it’s web site and it uses UPS I just won’t buy from them. More to the point I’ll tell them WHY I won’t buy from them.

It’s time we admit – UPS is really Shit Wrapped in Chiffon.